Through the Self Check Value Added Service, Online Libraries reap the benefits of patron self-service through Central Technologies self check units. As part of this service, SELCO will coordinate equipment purchase, installation, maintenance, and troubleshooting as needed, allowing library staff to focus on providing library service for their communities.
Q. Do the self check units take credit cards and record the payments in Horizon?
A. Yes.
Q. When using credit card payments, how does my library get the money?
A. SELCO will collect credit card payments and distribute them to the appropriate Online Library quarterly.
Q. Can I choose how my library gets the quarterly payment?
A. Yes. SELCO will negotiate payment options with each Online Library.
Q. Can I use a different brand of self check unit with this service?
A. No. Participation in the Self Check Value-Added Service requires the use of Central Technologies units. Online Libraries with other brands of equipment are welcome to use them with Horizon but SELCO's support in such cases is limited to ensuring that the equipment can connect to Horizon. Purchase, installation, maintenance, and troubleshooting problems (aside from those involving Horizon connections) are the responsibility of the Online Library.
Q. My library purchased a self check unit from Central Technologies before this service was available. Can I get support for my equipment through this service?
A. Yes. We will be happy to apply this service to existing equipment. In such cases, there will obviously be no costs associated with purchasing and installing the equipment. Please note that we will have to work with Central Technologies to transfer your maintenance contract from them to us. They have expressed willingness to work with SELCO and their library customers in such a case. Please contact the SELCO Help Desk for further information.
Q. You didn't answer my question here!
A. I'm sorry. Please contact the SELCO Help Desk for further assistance. We'll probably add your question to the FAQ.
Initial hardware purchase & setup, dependent upon model selected by Online Library:
Free standing unit with kiosk = $7,400 per unit
Table-top unit = $5,900 per unit
Free standing unit with kiosk for libraries with 3M security strips = $10,500
Table-top unit for libraries with 3M security strips = $9,800
Maintenance for first year = $0
Maintenance for second and subsequent years = $500.00
