This message is to give you the opportunity to adjust a circulation privilege.
It concerns borrowers with overdue materials who have not been able to renew that material via the iPAC. Currently most locations are set to disallow iPAC renewal of overdue material.
When we originally were discussing this privilege during implementation, it was unclear which of the following possible policies would be followed:
- The borrower's registration location,
- The location which the borrower selected when he logged into iPAC to check his account,
- The owning location of the material.
Until the question could be answered about whose policies are followed, it was decided to leave this setting at the default of 'no iPAC renewals allowed.'
Recently a number of libraries have asked that this be turned on for their own borrowers, so we have researched the question completely. We have learned that the original checkout location gets credit for the renewal. However, the item's circulation parameters are determined and governed by the item's owning location, including the parameter governing whether or not an overdue item can be renewed by iPAC.
Therefore if a borrower has a number of items overdue which are owned by several locations and she tries to renew them, she will be able to renew some and yet not others because the owning locations will differ on policy.
If you would like to have this turned on to allow renewal of your overdue material via iPAC, please send a quick note to go_live telling us to do so.
Jonya
Jonya Pacey
Project Manager
SELCO (Southeastern Libraries Cooperating)
Phone 507-288-5513
Email: jonya@selco.info
Jonya Pacey
Project Manager
SELCO (Southeastern Libraries Cooperating)
Phone 507-288-5513
Email: jonya@selco.info
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